Last updated: January 2026
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Introduction
DentWise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered dental assistant platform.
Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our services.
Personal Information
- • Name and contact information
- • Email address and phone number
- • Account credentials
- • Payment information
Health Information
- • Dental concerns and symptoms
- • Appointment history
- • AI conversation transcripts
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process appointments and send confirmations
- Respond to your questions via AI assistant
- Send appointment reminders and follow-ups
- Improve our AI models and service quality
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With dental clinics you book appointments with
- With service providers who assist our operations
- When required by law or to protect rights
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, or destruction.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
privacy@dentwise.ai